"VCL Error" accessing sites

Opened on Friday 20th March 2026, last updated

Resolved — From 7:38 to 7:41 UTC, users experienced 'VCL failed' errors when accessing sites on our CDN. The root cause was an unexpected deployment of a faulty configuration. The misconfiguration was immediately corrected upon detection, restoring full functionality by 7:41 UTC. We deeply apologize for the disruption and are actively implementing stricter safeguards to prevent this from happening again.

Posted by Diego